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Frequently
Asked Questions
Click here to download
the frequently asked questions CD (MP3)
How long have you been in
business?
Do
you have bi-lingual DJs?
How many years of professional experience do you have?
What type of music is your
specialty?
Can I see my
DJ performing before I sign any paperwork?
Why do you use DJ contracts?
Can DJs To Go provide
ceremony music too?
Do your DJs take breaks?
Does the DJ act as an
announcer and emcee?
Does DJs To GO
allow guests to make music requests?
Does DJs To Go provide a sound
system?
Will you allow
us to control the volume of the music?
How much time does the DJ
need to set up?
What will the DJ wear?
Do you charge extra for
travel and set up?
What is your policy for overtime?
How much is the deposit?
What is the DJs To Go cancellation
policy?
How many events do you perform at?
How many djs do you have?
What does a DJ cost?
How do I book my DJ?
How do I pay my DJ?
What else does the DJ do?
Will the DJ I choose be the DJ at my wedding?
What if my DJ gets sick on my wedding day?
What kind of music do you play?
How old are your DJs?
What if the sound system breaks?
What are your office hours?
Are you insured?
Frequently Asked
Questions
How long have you been in
How long have you been in business?
DJs To Go began operations in 1980. Top of page
Do you have
bi-lingual DJs Top of page
Yes, we currently have several to choose from.
How
many years of professional experience do you have?
Because we have 12 DJs
we have a range. The least experienced DJs To Go disc jockey has
approximately 6 years of experience. The most experienced DJ has nearly 30
years of experience. Most of the DJs To Go disc jockeys have been with the
company 7 to 9 years. We have almost no DJ
turnover. Top
of page
What type
of music is your specialty?
Because we have several DJs, we have nearly every specialty covered
with an experienced professional. Top
of page
Can
I see my DJ performing before I sign any paperwork?
In most cases, the answer is no. DJs To Go feels that inviting
you to another bride's wedding would be in very poor taste. The good news,
is that we won't invite any unexpected guests to your wedding. We've found
that meeting face to face with your DJ is the best way to determine if he or she
is the right person for you. Occasionally, we provide entertainment for a
public event. We would encourage you to visit your prospective DJ there if
possible. You may also view client evaluations about your DJ.
Top
of page
Why do you use DJ
contracts?
Contracts spell out clearly what you will be provided and what is
expected. Contracts also commit your DJ to being at your event. DJs
To Go doesn't want you to have any last minute surprises. We've found that
putting things in writing seems to clear things up and make most brides and
grooms more comfortable. In addition, contracts are a normal and expected
part of being an experienced professional. DJs who work on a hand shake
agreement tend to "flake out" at the last minute and leave their
clients in a tough spot. Top
of page
Can
DJs To Go provide ceremony music too?
Yes, we play ceremony music very regularly. Depending on the
configuration of your venue, you may need a second sound system. If you
do, there is a small additional charge, normally $100.
Top
of page
Do your DJs take
breaks?
Normally DJs do not take
breaks. Top
of page
Does
the DJ act as an announcer and emcee?
This is a normal part of being a DJ. Several DJ companies charge
extra for talking into a microphone. DJs To Go does NOT up charge for this
service. Top
of page
Does
DJs To Go allow guests to make music requests?
If the bride and groom say it's OK, we accept requests. If the
bride and groom ask their DJ not to accept requests, your DJ will play only the
music you've asked to have played. It's your day, your musical selections
can be anything you'd like them to be.
Top of page
Does DJs
To Go provide a sound system?
Yes, the equipment used is guaranteed in writing.
The sound systems are checked for functionality every one to two weeks to make
sure no one gets a malfunctioning system. Additionally, each DJ fills out
an equipment report after every event to report any gear
problems. Top
of page
Will
you allow us to control the volume of the music?
Yes, many venues have volume issues with neighboring buildings and
homes. Your DJ can play music as low or loud as you would like. Most
people like and need volume that is appropriate for the moment, not too loud or
too soft. Top
of page
How
much time does the DJ need to set up?
All DJs To Go disc jockeys arrive at least an hour before the doors
open. This allows your DJ time to set up equipment and touch base with the
captain of the room. Coordination with the house staff is important to
ensure a flawless event. Top
of page
What will the DJ wear?
All DJs To Go disc jockeys wear tuxedos unless otherwise specified by the
bride and groom. Top
of page
Do
you charge extra for travel and set up?
Normally, there is no travel fee. However, events outside the
Los Angeles area may incur a travel charge. There is never a set up fee,
sales tax or a mandatory gratuity. Top
of page
What is your
policy for overtime?
Additional performance hours are on an "as needed"
basis. Your DJ will stay as long as you need him or her. Extra
performance hours are normally $125 to $200.
Top
of page
How much is the
deposit?
A deposit of $435 is average for most weddings. Your deposit
may vary depending on several factors. DJs To Go accepts most brands of
credit cards, checks and cash for deposit payment. DJs are normally paid
the balance on the day of your wedding. The balance should be made payable
directly to your DJ. Some DJs accept credit card payment for their
services and some do not. Please check directly with your DJ.
Top
of page
What
is the DJs To Go cancellation policy?
Deposits are non-refundable. However, they are transferable to
another date and DJ if necessary. The window to use your deposit is
normally 1 year after cancellation. DJs To Go does realize that extreme
circumstances may require the postponement of events for longer periods.
We are normally flexible in most situations.
DJs performance contracts have a 30 day cancellation policy. If you cancel
your event more than 30 days prior to its scheduled date, you are not required
to pay your DJ. If you cancel less than 30 days prior, you must pay your
DJ. Top
of page
How many events do you perform at?
DJs To Go currently has DJs performing at approximately 400 events per
year. Ninety five percent of these
events are weddings. The remaining
percentage is divided among corporate holiday parties, bar mitzvahs, bat
mitzvahs, birthdays, anniversary parties, class reunions and production events.
Top of page
How many DJs do you have?
DJs To Go currently represents 12 experienced DJs.
Many are viewable on the web site. Click
on “DJs” at the home
page. Top
of page
What does a DJ cost?
The range is normally from $595 to $995 for 4 hours.
Additional hours range from $125 to $200 per hour.
Most DJs are around the middle of the range at $870 for 4 hours.
A normal cost for DJ entertainment for a 5 hour wedding is $995.
These rates vary by DJ and by the day of the week.
As you may have discovered, many people need DJs for Saturday events.
We offer a discount for Friday, Sunday and weekday events.
This pricing includes a complete sound system, a wireless microphone and
dance lighting. There are normally no travel fees.
There are exceptions to this pricing, call for more information.
Top of
page
How do I book my DJ?
DJs To Go will send you equipment rental and DJ performance contracts.
Sign and date both the DJs To Go equipment rental page and the DJ
performance page. The deposit
amount to book your big day is located near the bottom of your equipment rental
contract. The amount is normally
$435 but may vary a bit for your event. Send
everything to the office or fax it in. DJs
To Go accepts all major brands of credit cards as well as checks for deposits.
You will pay your DJ on the day of your event.
Top of
page
DJs To Go
1611 S. Catalina Ave. Suite L-41
Redondo Beach, CA 90277
Telephone: 310 798 8711
Fax: 310 496 3249
E-mail: timb@877djstogo.com
How do I pay my DJ?
DJs are normally paid on the day of your party.
All DJs accept cash and checks. Some
also accept credit cards. Check
with your DJ as to his or her payment options.
Top of
page
What else does the DJ do?
DJs To Go is a full service DJ company.
After hand selecting your DJ, you will normally meet with your
entertainer two to four weeks before your wedding day to map out a game plan.
Your DJ will walk you through your wedding one step at a time. All you should do on your wedding day is show up and have
fun. If you need music in more than
one location or have a very large guest list, you may require additional
equipment. Top
of page
Will the DJ I choose be the DJ at my wedding?
DJs To Go guarantees in writing that the DJ you choose is the DJ that
plays music at your event. Many DJ
companies have a “substitution clause” that allows them to send any DJ they
want. DJs To Go doesn’t
operate that way. The DJ you meet
and like is the DJ you’ll see on your big day.
Top of
page
What if my DJ gets sick on my wedding day?
Although the DJ you choose is the DJ that is guaranteed to perform at
your wedding, people sometimes get sick and have accidents.
In this case, another experienced and qualified DJ will take the place of
your DJ. Because we have so many
DJs, you will never be stuck without a DJ at the last minute.
Top of
page
What kind of music do you play?
Music selection for your big day is normally a combination of efforts
between you and your DJ. Tell your
DJ what you like and what you don’t like.
He or she will play your requests and definitely not play the songs you
don’t want to hear. You can make as many or as few requests as you’re
comfortable with. If you know the
name of every song you want to hear, that’s great.
If you don’t know any song names or artists, your DJ will read the
crowd and play what appears to be appropriate for your friends and family
members.
In general, DJs To Go normally stays away from the extremes in music.
That is to say, the DJs don’t normally play any angry gang rap
or violent heavy metal. Please bear
in mind, they will play anything your ask them to play.
DJs normally provide all the music you’ll need for your party. However, you may want to provide your DJ with a CD if
you have some very specific song versions you'd like to hear.
A good example of this would be providing music you have rehearsed a
dance routine to.
Every event DJs To Go plays at is a custom made party.
Your song list might include artists such as Frank Sinatra and Etta James
while another bride might like to hear disco and 80s funk.
Sometimes a classical garden wedding is great and frequently a
contemporary feel is also good. The
music is as individual as the bride and groom.
DJs To Go can help make it a memorable and problem free day for you.
Top of
page
How old are your DJs?
Most of the DJs range from 30 and up.
We don’t have any very young DJs because we’ve found that most of our
clientele require more sophisticated and mature entertainers.
Top of
page
What if the sound system breaks?
DJs To Go keeps 10 sound systems ready to go at all times.
We give each system a complete check up every one to two weeks to insure
complete functionality. DJs To Go
also updates equipment on a regular and ongoing basis.
In addition, each DJ fills out an equipment report at the end of every
event. If anything on any system is
not working, DJs To Go management will receive a report and fix the problem
before it gets to your event. Top
of page
If you do happen to get a piece of equipment that malfunctions, each DJ has full
access to the complete line of equipment. Your
DJ can pick up another system from the DJs To Go inventory.
In the case that the DJ is too far from the gear storage area, each DJ is
authorized to purchase any equipment that is necessary to keep your event going.
Your wedding will not crash because of equipment issues.
Top of
page
What are your office hours?
DJs To Go is normally open from 11:00 AM to 6:00 PM Monday through
Friday. We are also available in
the evenings and on weekends by appointment. Top
of page
Are you insured?
Yes, DJs To Go is a regular business that has been in operation for 26
years. We have liability insurance
that is required by all major event venues.
Please call if you require a certificate copy.
Top of
page
We sincerely hope these web pages will
provide you with important and useful information. If you can't find the
information you need please call us at 1-877-DJS-TO-GO (877 357 8646).
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